Terms of service
Welcome to Nord Paws. By accessing our website or placing an order, you agree to these Terms of Service. Please read them carefully before using our website.
1. General
By using our website, you confirm that you are at least the age of majority in your country or have permission from a parent or legal guardian to use our services.
We reserve the right to update, modify, or replace these Terms of Service at any time. Changes will become effective once posted on this page.
2. Products
We make every effort to display our products, descriptions, and images accurately. However, actual product colors and appearance may vary depending on your device or screen settings.
We reserve the right to modify, discontinue, or limit the availability of any product without prior notice.
3. Orders
By placing an order, you agree that all information provided is accurate and complete.
We reserve the right to refuse or cancel any order for reasons including, but not limited to:
- Suspected fraud
- Pricing or product information errors
- Product availability
- Payment issues
If your order is cancelled after payment has been processed, you will receive a full refund.
4. Pricing
All prices displayed on our website are shown in United States Dollars (USD) unless otherwise stated.
Prices may change at any time without prior notice.
5. Payments
Payments are securely processed by trusted third-party payment providers.
Nord Paws does not store your full payment card information.
6. Shipping
Orders are typically processed within 1–3 business days.
Estimated delivery times are provided for reference only and may vary due to shipping carriers, customs, weather conditions, holidays, or other circumstances beyond our control.
Please refer to our Shipping Policy for more information.
7. Returns & Refunds
Returns, refunds, and order cancellations are handled according to our Return & Refund Policy.
Please review that policy before placing an order.
8. Intellectual Property
All content on this website, including text, images, graphics, logos, product descriptions, and designs, is the property of Nord Paws or its licensors.
You may not copy, reproduce, distribute, modify, or use any content without our prior written permission.
9. Third-Party Services
Our website may use services provided by trusted third parties, including Shopify, payment providers, shipping carriers, Google, Meta (Facebook & Instagram), TikTok, and CJ Dropshipping.
We are not responsible for the content, policies, or practices of third-party websites or services.
10. Limitation of Liability
To the maximum extent permitted by applicable law, Nord Paws shall not be liable for any indirect, incidental, special, or consequential damages arising from the use of our website, products, or services.
Our maximum liability shall not exceed the amount paid for the product that gave rise to the claim.
11. Privacy
Your use of our website is also governed by our Privacy Policy, which explains how we collect, use, and protect your personal information.
12. Governing Law
These Terms of Service shall be governed by the applicable laws of the country in which Nord Paws operates.
13. Contact Information
If you have any questions regarding these Terms of Service, please contact us:
Nord Paws
Email:
hello.nordpaws@gmail.com
We aim to respond to customer inquiries within 1–2 business days.