Contact information

Contact Us

We're here to help!

If you have any questions about your order, our products, shipping, returns, or anything else, please don't hesitate to contact us.

Customer Support

Nord Paws

📧 Email:
hello.nordpaws@gmail.com

Support Hours:
Monday – Sunday


We aim to respond to all inquiries within 24 hours.


Before You Contact Us

To help us assist you as quickly as possible, please include:

  • Your full name
  • Your order number
  • A brief description of your question or issue

If you're contacting us about a damaged or incorrect item, please attach clear photos of the product and packaging.


Thank You

Thank you for choosing Nord Paws. We appreciate your trust and are committed to providing quality products and excellent customer service for you and your pets.